UPZ Boots is an Austrian snowboard and ski boot manufacturer. They are a small family run operation with a reputation for putting dedicated racing technology into their snowboard and skiing gear! They don’t have lots of money to throw at big marketing campaigns but they do have World Cup racers that win on their boots.

UPZ Boots – North America is run by Chris Brooks. Importer, distributor, and wholesaler all rolled into one! There is no middleman so prices are the lowest they can be. If you are tired of looking in vain for great gear at an affordable price then you’ve come to the right place!

Any questions just email me: brooks@upzboots.com

UPZ Boots have been sold to racers & freecarvers all over North America with successful results.
The fit is guaranteed! – So you will never get “stuck” with boots you can’t use!

You can return your boots within 30 days from date of purchase for exchange as long as they are in new and unused condition.  See restrictions below.  Exchange is limited to the original purchaser.

Any return must be authorized by UPZ Boots North America before being shipped back.
The purchaser is responsible for return shipping cost and all returns must have tracking # and be fully insured.

*** Returned boots and liners must be in new condition and in original packaging with all original tools, volume pads and instruction booklets to avoid being charged.

*** All other items (bindings, parts)  returned because of a buyer’s mistake, (for instance, ordering wrong size tongues, etc), must be returned in unused, new condition and returned with all included hardware..

*** Canceled orders are subject to 5% processing fee. This is to cover non-refundable Credit Card fees & non-refundable bank payment fees.

All UPZ Boots are sold in mondopoint (mp) sizing. Mondopoint is based on centimeter (cm) foot length.
We do not use normal shoe sizes (size 7 or 8) as that seems to change with almost every brand of shoe.

If your foot length is 26cm, chances are your boot size is 26-26.5mp.

See this size chart below or on any boot product page to line up your size.

**This chart is the North American size guideline.  It may differ from the chart you know.  Please confirm the size and shell mm before ordering.**

This is what is needed to ensure proper fit:
– The exact length of your foot – Trace the outline of your bare foot and measure from toe to heel in centimeters.  As previously stated, the length of each foot in centimeters is known as mondopoint.  Example:  Your left foot is 25.6 cm long.  Your right foot is 25.4 cm long.  Always size to the smaller foot.  Your mondopoint size is 25 mp to 25.5 mp so you would order the size 25-25.5 mp boot.

Order according to your mondopoint to insure best fit.

Once you receive your boots, remove the liners, put on very thin socks, and while standing on carpet to protect the shells, place each foot into the empty shell.  Push each foot forward until the big toe just touches the front of the toe box.  Slide a hand inside the shell, behind one heel and see how many fingers you can fit between the heel and the shell.

1. Racer/Performance Fit = 1 finger width space
   Comfort Fit = 1.5 finger width space
   Anything larger means that the shell is too large and you end up with heel movement.

Any questions just email me: brooks@upzboots.com

UPZ Flo Liners can be molded using 2 methods:

1. Self-Mold – this means that the flo in the liner will mold to your foot just by riding in the boots.  After a day on the slope the flo will mold to your foot shape.
2. Custom Heat Mold – this means that the inside portion of the flo liner can be heated using a system like Salomon Heat Sticks.

ATTENTION: UPZ Flo Liners must not be placed in an oven at anytime.  The outside material of the liner is not made for direct heat from any type of oven. A heat stick system is the only correct type of heating.

What’s a Shell Fit?  It’s the best way to know if any hardboot fits properly.

1. Remove the liner from the shell.
2. Put on a very thin sock and place your foot in the shell.
3. When your toes touch the front of the shell, check to see how much space exists between your heel and the back of the shell.
4. Results:
   Racer/Performance Fit = 1 finger width space
   Comfort Fit = 1.5 finger width space
   Anything larger means that the shell is too large and you end up with heel movement.

Full price items purchased from UPZ Boots come with a two (2) year manufacturer’s warranty from date of purchase.

All orders from countries we ship to can be paid by credit card online via Pay Pal. This is a fast, easy and secure method of payment.  You will see multiple methods to pay upon checkout.

Product prices are set in CAD dollars if you are viewing in Canada.  Likewise, prices viewed in the US are in US dollars.  True CAD dollar price will be reflected in Paypal at Check Out.

Unfortunately, we have no control over international exchange rates. To see real time exchange rates click XE.com

CANADA shipments – no tax but there may be customs fees charged by the carrier.
USA shipments – Tax for orders shipped to Utah.
INTERNATIONAL shipments – no tax but there may be customs fees charged by the carrier in addition to our surcharge for New Zealand and Australian orders.

All orders are shipped from Utah.

All boots ship with a flat fee of $25 within the US.  All boots to Canada ship with a flat fee of $40.
Shipping rates for other items & locations are displayed when items are in the shopping cart.  Unusually large orders of certain items may incur higher surcharges to cover shipping costs.
Tracking # is provided with all orders.

US and CAN orders are shipped via UPS or USPS.  For US and CAN orders, make sure to provide us a mailing address that is not a P.O box.
We typically use Priority or similar ground shipping for boots and bindings.  Delivery in the US and CAN generally takes from 3 to 8 days, depending on where you are located and weather conditions.

ORDER PROCESSING:  Generally all orders are processed within 48 hrs. It all depends on weather conditions, weekend orders and public holidays.

INTERNATIONAL (outside USA & Canada) orders are shipped air mail with USPS.  We ship to all of North and South America, Australia and New Zealand.

ORDER PROCESSING:  Generally all orders are processed within 48 hrs. It all depends on warehouse conditions, weekend orders and public holidays.

UPZ Boots may require an additional surcharge for multiple items that ship to certain countries; we will notify you of any extra charges prior to shipment.

**PLEASE NOTE**
DUTIES & TAXES: International customers are responsible for all duties, taxes and customs fees for their order. Please contact your local customs office for more information.

CONTACT US HERE